Cookie Policy

What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit.  Cookies are useful because they allow our website to function at it’s best.

Cookies do lots of different things, like letting you navigate between pages efficiently, remembering preferences, and generally improve your experience.  You can find more information about cookies at

What are Session cookies?
Session cookies allow us to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are temporary. Once you close the browser, all session cookies are deleted.  An example of this is when you login to Our Community.  The browser will keep you logged in during your visit.  But if close down your browser, during your next visit you will need to log in again.

What are Persistent cookies?
These cookies remain on your device for the period of time set by our website. They are activated each time you re-visit our website.  This is used when selecting an option such as “Remember Me” when logging into Our Community or remembering previous answers on incompleted forms and surveys.

Turning off and deleting cookies
Most web browsers will provide the option to disallow cookies. How you do this depends on the web browser you’re using. Instructions for disallowing cookies can usually be found in the browser’s ‘Help’ menu.

Cookies can also be deleted using your internet browser. However, unless they are disallowed they will be re-applied the next time you visit a website.

Note: Refusing cookies via your web browser will mean that you may be unable to use our site effectively, make purchases or use Our Community.

Controlling cookies on Can You Hear Us? Website

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